Terms and Conditions for WillowBough Therapies

Welcome to the WillowBough Therapies website. These Terms and Conditions govern your use of our online platform and the services we provide. By accessing or using our site, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.

1. Acceptance of Terms

By accessing and using our site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. WillowBough Therapies reserves the right to update, change, or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

2. Services Provided

WillowBough Therapies offers a range of therapeutic services including Deep Tissue Massage, Swedish Massage, Prenatal Massage, Injury Recovery Massage, Stress Relief Therapy, Sports Massage, Aromatherapy, Rehabilitation Massage, and Personalized Wellness Consultations. All services are provided by qualified and experienced therapists.

3. User Responsibilities

• Accuracy of Information: You agree to provide accurate, current, and complete information when making bookings or inquiries through our site. You are responsible for ensuring your personal details are up-to-date.

• Health Disclosure: For your safety and the effectiveness of our treatments, it is essential that you accurately disclose any relevant health conditions, medical history, allergies, or injuries to your therapist before receiving any service. Failure to do so may result in refusal of service or complications for which WillowBough Therapies will not be held responsible.

• Appropriate Conduct: You agree to conduct yourself in a respectful and appropriate manner during all interactions with our staff and within our premises. Any form of harassment, discrimination, or abusive behaviour will not be tolerated and may result in immediate termination of services and future access.

4. Booking, Cancellations, and Payments

• Specific booking, cancellation, and payment policies will be clearly communicated at the time of booking, and may vary depending on the service. Generally, cancellations made less than 24 hours prior to the scheduled appointment may incur a cancellation fee or forfeiture of the full service fee.

• All prices for services are listed on our site or communicated directly. Payments are typically due at the time of service, unless otherwise agreed upon.

5. Confidentiality

All personal and health-related information shared with WillowBough Therapies will be treated with the utmost confidentiality in accordance with our Privacy Policy and relevant data protection regulations in the United Kingdom.

6. Limitation of Liability

WillowBough Therapies aims to provide high-quality therapeutic services. However, we do not guarantee specific outcomes from our treatments, as individual results may vary. WillowBough Therapies, its therapists, employees, or affiliates, shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, goodwill, data, or other intangible losses, resulting from your access to or use of, or inability to access or use, our services or website.

7. Intellectual Property

All content on this site, including text, graphics, logos, images, and service marks, is the property of WillowBough Therapies and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content without our express written permission.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by WillowBough Therapies. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites that you visit.

9. Governing Law

These Terms and Conditions shall be governed and construed in accordance with the laws of the United Kingdom, specifically England and Wales, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

• Address: WillowBough Therapies, 4502 Elmwood Crescent, Suite 3A, Bath, Somerset, BA1 5LN, United Kingdom

• Phone: +44 1225 784563

• Email: contact@willowboughtherapies.co.uk